Where to send the application

no separate address published — the sedište (registered office) is used

In person: at any branch of the bank. Bring a second copy of the application and ask staff to mark it as received, with the date.

Choose a branch in your city ↓

Where to send the prigovor

E-mail: [email protected] Copy

Website form: https://www.procreditbank.rs/podnesite-prigovor

in person at the bank's premises (handing a written prigovor to an employee); eBanking/mBanking; other remote means that record the date/time and content

In person: at any branch: the bank must accept a written complaint and give you a receipt with the place, time and name of the employee (t. 6 st. 1 Odluke NBS 51/2025).

Choose a branch in your city ↓

Basic account at this bank

Product

Osnovni račun (= Platni račun sa osnovnim uslugama, OUP t. 11)

Fee

150 RSD / month

What's included

dinar and foreign-currency (EUR) current account, Dina and Mastercard debit with delivery, eBanking/mBanking (transactions at tariff rates, −30%), trajni nalog (standing order), Zone 24/7 up to 5.000 EUR/day, Flex štednja. Free up to age 26; promotion: 6 months free if opened online by 15.12.2026.

Bank's page

https://www.procreditbank.rs/stanovnistvo/racuni/osnovni-racun

Contact center

0700 700 000 (fiksna mreža); 011 2057 000 (mobilni) · +381 11 2057 000

Documents: no residence permit, non-resident

Do they open accounts?: yes in principle (OUP, general terms: a non-resident is identified by passport); conditions not published

• važeći pasoš

Asked for beyond the law:

• not published
• no separate tariff for non-residents

Documents: resident with a residence permit

• valid lična karta or passport (OUP: a resident “pokaže važeću ličnu kartu ili pasoš”)
• for a foreigner — passport/lična karta za stranca + permit (our inference; the bank does not say so explicitly)
• zahtev za otvaranje platnog računa
• karton deponovanih potpisa

Asked for beyond the law:

• the bank “zadržava diskreciono pravo da zatraži dodatni dokument” (may request an additional document at its discretion)
• documents in a foreign language — certified translation at the bank's request
• tick boxes in the online application: I live in Serbia, I am not a public official, not for business purposes

Online: online opening with video identification is available (“lična karta ili pasoš”), but availability for foreigners is not confirmed; the alternative is an online application with the contract signed at a branch