Where to send the application

same as the sedište (registered office): Bulevar oslobođenja 2a, 21000 Novi Sad

In person: at any branch of the bank. Bring a second copy of the application and ask staff to mark it as received, with the date.

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Where to send the prigovor

E-mail: [email protected] Copy

Website form: https://www.3bank.rs/prigovori/

at any filijala or poslovnica (branch or office; the bank undertakes to issue a potvrda o prijemu, confirmation of receipt, with the place, date and employee); if filed by e-mail or via the website, receipt is confirmed immediately

In person: at any branch: the bank must accept a written complaint and give you a receipt with the place, time and name of the employee (t. 6 st. 1 Odluke NBS 51/2025).

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Basic account at this bank

Product

Dinarski tekući račun – tekući račun sa osnovnim uslugama

Fee

0 RSD / month

What's included

opening, maintaining, closing and switching the account free of charge; cash deposits and withdrawals at the bank's cash desks; transfers (including instant) by payment order at the cash desk; SMS notifications/statement. No cards, e-banking or m-banking for consumers. Transfers at the cash desk: clearing 35–50 RSD, instant 35 RSD.

Bank's page

https://www.3bank.rs/tekuci-racun-stanovnistvo/

Contact center

021 340 50 70; 069 340 50 70 · +381 21 340 50 70

Documents: no residence permit, non-resident

Do they open accounts?: No data.

No data.

Asked for beyond the law:

• no separate tariff for non-resident individuals

Documents: resident with a residence permit

• “važeća i verodostojna dokumenta” (valid and authentic documents) to establish identity (no specific list published)
• documents under the account-opening and AML rules

Asked for beyond the law:

• not published

Online: no (only at a branch with a cash desk)